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Aeroitalia compensation for cancelled flight
Has your AeroItalia flight been cancelled, disrupting your travel plans? The Regulation (EC) No. 261/2004 protects passengers in these situations, giving you the right to claim compensation of up to €600, depending on the distance of the flight and when you were informed about the cancellation. Below, you will find out when you are entitled to AeroItalia compensation for canceled flight and how to claim the amount you deserve.
Fill out our online form to check if your Aeroitalia flight is eligible for compensation.
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When you can claim Aeroitalia compensation for cancelled flight
To be eligible for Aeroitalia compensation for cancelled flight, the following conditions must be met:
You were not informed at least 14 days in advance of the flight cancellation
The flight departed from an EU airport or arrived at an EU airport and was operated by AeroItalia
The cancellation was not due to extraordinary circumstances (e.g., extreme weather, external strikes, restrictions imposed by authorities)
The cancellation was caused by internal airline issues such as crew shortages or technical faults that could have been prevented through proper planning
The cancellation occurred due to unpredictable and unavoidable external factors
If the cancellation was not caused by extraordinary circumstances and could have been avoided by the airline, you are entitled to compensation. In addition, if you accepted an alternative flight and it arrived more than 3 hours late, you can also claim extra compensation.
How much Aeroitalia compensation for canceled flight you can get
The amount of compensation depends on the distance between your departure airport and the final destination:
€250
Compensation per passenger
Less than 1,500 km
€400
Compensation per passenger
Between 1,500 and 3,500 km
€600
Compensation per passenger
More than 3,500 km
Concrete Example:
If your AeroItalia flight from Rome to Palermo (around 430 km) was canceled without at least 14 days' notice, you are entitled to €250 compensation. If the replacement flight offered arrives with a delay of more than 3 hours, you may also claim additional compensation.
How to claim Aeroitalia compensation for canceled flight
Our team can assist you at every step so you can enforce your rights correctly and efficiently.
Gather all necessary documentation
It is important to keep your electronic or paper ticket, booking confirmation, cancellation notice, alternative flight information, and any proof of delay, if applicable.
Check eligibility
After completing our form, we will analyze your case to determine if the conditions outlined in the Regulation are met, including the timing of the cancellation notice.
Submit the claim to AeroItalia
We handle the submission of the claim directly to the airline, initially attempting an amicable resolution. If there is no favorable response, we may initiate legal action to recover the compensation.
Receive the compensation
If AeroItalia pays voluntarily, the amount will be transferred immediately. If not, we will begin court proceedings to obtain a judgment and enforce it if necessary.
Other rights if your AeroItalia flight was canceled
In addition to financial compensation, passengers are entitled to assistance during the waiting and rebooking period, which includes:
Meals and beverages
during the airport waiting time.
A rerouting
to the final destination as soon as possible or at a time convenient for the passenger.
Accommodation and transport
if the cancellation involves an overnight stay.
Transport between airport and hotel
fully covered by the airline.
Full ticket refund
if you choose not to travel.
These rights apply even in cases where financial compensation is not possible.