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Submitting a claim through ClaimBee is quick and simple. To get started, all you need to do is upload your boarding pass – this allows us to instantly identify your flight details. Then, choose the type of issue encountered: delayed flight, canceled flight, missed connection, or overbooking.You will also be asked for a copy of a valid ID, and to complete the process, you sign electronically in the designated signature box.After submitting the information, our system immediately checks your eligibility, and from that moment our team takes care of everything — from communicating with the airline to legal action, if necessary. It's a fast, secure, and fully assisted process from start to finish.
At ClaimBee, we work on a "no win, no fee" basis, which means you only pay if we successfully obtain your compensation.If your claim is approved and the airline pays, our 29% success fee is automatically deducted from the amount received. There are no initial costs, hidden fees, or risks for you.
There is no exact timeframe for how long a compensation claim will take. The duration of the process largely depends on the airline's cooperation. If they delay their response or refuse payment, our legal team will take action and may initiate court proceedings if necessary. ClaimBee covers all necessary legal costs.In some cases, compensation can be received within a few weeks. In others, especially when legal action is needed, the process can take several months.What we can guarantee is that ClaimBee constantly monitors cases and takes all necessary steps to advance the process as quickly as possible. Our automated system speeds things up, and our legal team intervenes if the airline does not cooperate.
Unfortunately, no. Compensation only applies if your flight arrived at the final destination with a delay of at least 3 hours compared to the scheduled time. The landing time matters, not the departure time.Not sure if your delay qualifies? No problem! Send us your flight details, and ClaimBee will check everything for you.
The compensation amount is based on the flight distance, not the ticket price. According to the European Regulation EC 261/2004:For flights up to 1,500 km, the compensation is €250 per passenger.For flights between 1,500 km and 3,500 km, the amount is €400.For flights over 3,500 km, the compensation can reach up to €600.These amounts apply in case of delays over 3 hours, cancellations, missed connections, or denied boarding, if the airline is responsible.
If your flight landed more than 3 hours late and the delay was caused by the airline, you are entitled to up to €600 compensation under EU legislation.Remember: the arrival time at the destination matters, not the departure time. Even if the flight took off late and made up time in the air, you are only entitled to compensation if you arrived more than 3 hours late.Also, during long delays, airlines are required to take care of you — offering free snacks, drinks, and access to communication, depending on how long you have to wait.If you're not sure if your delay qualifies, send your flight details, and ClaimBee will check everything for you.
According to EU Regulation EC 261/2004, you are entitled to compensation if your flight was canceled less than 14 days before departure and the airline is responsible.If the cancellation is not the airline's fault (e.g., extreme weather), you still have the right to a full refund or re-routing — including reimbursement for additional fees for baggage or seat selection. You are not obliged to accept travel vouchers if you don't want to.In cases where the airline cancels the flight very close to departure time and does not offer an alternative, you may be eligible for both compensation and a full refund.If you meet these conditions, ClaimBee can help you get compensation without hassle.
When airlines sell more tickets than available seats, overbooking can lead to denied boarding, even if you arrived on time and followed all the correct steps.If you are not allowed to board the plane due to overbooking and it wasn't voluntary, you are entitled to compensation, a full refund, or an alternative flight to your destination, depending on your preferences and the options offered.If you have to wait a long time at the airport, the airline is obliged to offer you food, drinks, and access to means of communication.Under EU law, overbooking is treated the same as a cancellation, and passengers are protected accordingly.
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