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Ryanair Compensation – Canceled Flight: How to Get Your Money Back
A Ryanair flight cancellation can be a stressful experience, but passengers have clear rights in such situations. According to Regulation (EC) 261/2004, you are entitled to financial compensation of up to €600 if certain conditions are met. Regardless of whether your flight was canceled due to technical issues, crew shortage, or other company-related reasons, ClaimBee offers you all the information you need to obtain the compensation you are entitled to.
Complete our online form and find out if your Ryanair flight is eligible for compensation.
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Conditions for Claiming Ryanair Compensation – Canceled Flight
To be eligible for compensation, you must ensure that your flight meets the following criteria:
The cancellation was announced less than 14 days before departure
The reason for the cancellation is the company's responsibility
The flight was departing from an EU airport or arriving at an EU airport, being operated by Ryanair
No extraordinary circumstances existed
What financial compensation can you receive for canceled Ryanair flights?
The compensation amount depends on the flight distance and is established by Regulation (EC) 261/2004:
€250
Compensation per passenger
Less than 1,500 km
€400
Compensation per passenger
Between 1,500 and 3,500 km
€600
Compensation per passenger
Over 3,500 km
Practical examples:
If the Bucharest – Vienna flight (approx. 850 km) is canceled 7 days before departure, the compensation is €250. For the Cluj-Napoca – Dublin route (approx. 3,000 km), the compensation is €400. Flights like Bucharest – New York, with a distance of over 3,500 km, entitle you to €600.
How to Claim Compensation for Delayed Ryanair Flights?
Follow these steps to maximize your chances of receiving the compensation you are entitled to:
Keep the necessary documents
You need: the plane ticket or reservation confirmation, boarding pass, and any notifications received about the cancellation.
Submit the claim
You can send the request directly to Ryanair, using their online claim form. Alternatively, if the process seems complicated, you can use a specialized service, such as ClaimBee, which handles the claim on your behalf.
Wait for resolution
Ryanair is obliged to process the request and provide an answer within a reasonable time. If they refuse the compensation, you can escalate the case to the competent authorities or even to court.
Your additional rights as a Ryanair passenger in the event of a canceled flight
In addition to financial compensation, you are entitled to free assistance. Ryanair is obliged to offer:
Free meals and drinks
Offers depending on the length of the waiting time until redirection.
Access to communications
Two free telephone calls, emails or faxes.
Free accommodation
If the alternative flight involves an overnight stay.
Transportation between airport and accommodation
Ryanair must cover transportation to the hotel and back to the airport.
These rights are mandatory and must be offered even if the cancellation is not financially compensable (e.g., in the case of extraordinary circumstances).