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Lufthansa Compensation – Flight Delay: Get Compensation Up to €600
If you had a Lufthansa flight that arrived at its destination with a delay of at least 3 hours, you may be entitled to receive compensation up to €600, based on Regulation (EC) 261/2004. This European legislative act protects passengers and provides clear rights.
Complete our online form and find out in minutes if your Lufthansa flight is eligible for compensation.
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Under what conditions are you entitled to compensation for Lufthansa delays?
To benefit from financial compensation from Lufthansa in case of delays, the following criteria must be met:
Arrival at the destination with at least a 3-hour delay
The delay was caused by Lufthansa (e.g., logistics, crew)
The flight departed from an airport located in the European Union
The flight arrived in the EU and is operated by Lufthansa
The delay occurred due to exceptional circumstances (storm, external strike)
If all conditions are met, you are entitled to compensation. Additionally, Lufthansa is obliged to offer you assistance directly at the airport, depending on the waiting time.
What amounts are granted for delayed Lufthansa flights?
The compensation amount depends on the distance traveled between the departure and arrival points:
€250
Amount granted per passenger
Less than 1,500 km
€400
Amount granted per passenger
Between 1,500 and 3,500 km
€600
Amount granted per passenger
Over 3,500 km
Example
If you had a Lufthansa flight from Bucharest to Frankfurt (approx. 1,450 km) with a delay of over 3 hours, you are entitled to €250 compensation. Keep your ticket, boarding pass, and any written proof regarding the delay.
How can you claim Lufthansa compensation for a delayed flight?
Obtaining compensation is a simple process if you follow the steps below:
Check Eligibility
Enter the flight details to see if it falls under the rules of Regulation 261/2004.
Gather Relevant Documents
You need the ticket reservation, boarding pass, and any notifications about the delay.
Submit the Request
You can fill out the Lufthansa form on the official website or collaborate with a specialized company, such as ClaimBee.
Receive Compensation
Once the claim is approved, the amount is transferred directly to your account.
What are your rights at the airport if your Lufthansa flight is delayed?
In case of a prolonged delay, Lufthansa is obliged to offer you assistance, depending on the waiting time:
Food and drinks
Proportional to the delay period.
Means of communication
Free calls or email messages.
Accommodation and transport
If the departure is postponed overnight, the company must provide accommodation and transfer.
Refund or re-routing
If the delay exceeds 5 hours, you can opt for a ticket refund or an alternative flight.
All these rights are guaranteed regardless of whether or not you receive financial compensation.