HiSky Compensation – Flight Delay: How to Get the Compensation You Deserve
HiSky flight delayed by 3 hours or more? You could be entitled to up to €600 in compensation. Learn everything you need to know about claiming compensation for delayed HiSky flights
What is HiSky delayed flight compensation?
Important to know
The compensation amount is fixed and doesn't depend on your ticket price. A €50 budget airline ticket can result in the same compensation as a €500 ticket if the flight qualifies.
When can you claim compensation for delayed HiSky flights?
To be entitled to compensation for a delayed HiSky flight, you must meet the following conditions:
You CAN claim if:
You CANNOT claim if:
If all the above conditions are met, you can claim HiSky compensation for the delayed flight. It is important to keep your travel documents and request confirmation of the delay directly from the airline.
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What financial compensation can you receive for delayed HiSky flights?
The compensation amount depends on the flight distance and is regulated as follows:
Practical Example
If your HiSky flight from Bucharest to Milan (approx. 1,300 km) is delayed by 4 hours, you are entitled to €250 compensation. For longer flights, such as Cluj-Napoca – Dubai, compensation can reach €600 if the delay is at least 3 hours.
What are your rights as a HiSky passenger in case of a delayed flight?
In addition to financial compensation, you are entitled to free assistance from HiSky, according to Regulation (EC) 261/2004. This includes:
Meals and drinks
Proportional to the waiting time.
Free communication
Two phone calls, faxes, or emails.
Free accommodation
If the delay involves an overnight stay, HiSky must provide accommodation.
Transport between airport and hotel
Free transport between the place of accommodation and the airport.
Important to know
These rights are valid for delays of at least 2 hours, even if financial compensation is only granted for delays of over 3 hours.
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How to claim compensation for delayed HiSky flights?
There are two main ways to claim compensation: directly from the airline or through a claims management company such as ClaimBee.
Claim directly from the airline
You can submit a claim directly to the airline's customer service department. However, this process can be:
- Time-consuming (can take months)
- Complex legal procedures and paperwork
- Airlines often reject valid claims
- May require court proceedings
ClaimBee can file claims on behalf of passengers
- No upfront costs or hidden fees
- Expert legal team handles all negotiations
- Court representation if necessary
- 98% success rate
- Average processing time: 8-12 weeks
How it works
The process for obtaining HiSky compensation is simple if you follow these steps:
Check Eligibility
Enter your flight details to confirm if you meet the conditions.
Gather Necessary Documents
Keep your flight ticket, boarding pass, and any written communications from HiSky regarding the delay.
Submit the Claim
You can send the request directly to HiSky or use a specialized service, such as ClaimBee.
Receive Compensation
Once the claim is approved, the compensation will be transferred directly to your bank account.
Frequently asked questions about HiSky compensation
Claims are usually resolved within 4-8 weeks, but sometimes it can take longer, depending on complexity.
The flight ticket or booking confirmation, the boarding pass, and any notifications received from HiSky regarding the delay.
If HiSky rejects the request, you can escalate the case to court or you can use ClaimBee to manage the situation for you.
Have more questions? Visit our help page.
Get up to €600 for your cancelled or delayed flight