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Compensation for Cancelled easyJet Flights
Was your easyJet flight cancelled and your travel plans ruined? Regulation (EC) No. 261/2004 grants you the right to compensation of up to €600, depending on the flight distance and the time at which you were informed of the cancellation. Here, you will find out when you are entitled to request compensation and how you can claim the amount that is due to you.
Fill out our online form to check your eligibility for compensation for your easyJet flight.
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When can you request compensation for a cancelled easyJet flight?
To be eligible for compensation, the following conditions must be met:
The flight was delayed by at least 3 hours at arrival
The flight departed from the EU or arrived in the EU with easyJet (European airline)
The delay was not caused by extraordinary circumstances (e.g., extreme weather, external strike, etc.)
You had a confirmed reservation and checked in on time
The flight was delayed due to organizational issues of the airline (e.g., technical problems, lack of crew)
The delay was caused by unpredictable and unavoidable external factors
If the cancellation could have been avoided and is not due to extraordinary circumstances, you are entitled to compensation. Additionally, if the alternative flight offered by the airline was delayed by more than 3 hours, you are entitled to additional compensation.
How much can you receive for a cancelled easyJet flight?
The compensation amount depends on the flight distance:
€250
Compensation per passenger
Less than 1,500 km
€400
Compensation per passenger
Between 1,500 and 3,500 km
€600
Compensation per passenger
More than 3,500 km
Concrete Example:
If your easyJet flight from Bucharest to London (approx. 2,100 km) was cancelled and you were not notified at least 14 days in advance, you are entitled to €400 compensation. If the alternative flight offered is delayed by more than 3 hours, you can request additional compensation.
How to claim compensation for a cancelled easyJet flight?
Here are the steps to follow if you want to claim compensation from easyJet for a cancellation:
Check eligibility
Confirm that you were not notified of the cancellation on time, at least 14 days before, or if the alternative flight offered and accepted does not meet the requirements of the Regulation and caused a significant delay.
Collect documents
This includes the flight ticket (physical or electronic), flight reservation, cancellation notice, alternative flight options, reasons for cancellation, rebooking confirmation, proof of delay, and any other notifications received from the airline.
Submit the claim
Attempt to resolve the issue amicably by sending the payment request directly to the easyJet airline, and if unjustifiably refused, initiate legal proceedings.
Receive compensation
Either through voluntary payment or by a court ruling and/or its enforcement.
What other rights do you have if your easyJet flight was cancelled?
Regardless of the reason for the cancellation, you are entitled to:
Food and drinks
during the waiting time at the airport.
Assistance at the airport
meals, drinks, communication
Accommodation and transport
if the cancellation involves an overnight stay.
Access to communication
free calls or messages.
These benefits apply automatically, even if you do not request financial compensation.