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Compensation for Cancelled easyJet Flights

easyJet flight cancelled? You could be entitled to up to €600 in compensation. Learn everything you need to know about claiming compensation for cancelled easyJet flights

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What is easyJet cancelled flight compensation?

Was your easyJet flight cancelled and your travel plans ruined? Regulation (EC) No. 261/2004 grants you the right to compensation of up to €600, depending on the flight distance and the time at which you were informed of the cancellation. Here, you will find out when you are entitled to request compensation and how you can claim the amount that is due to you.

Important to know

The compensation amount is fixed and doesn't depend on your ticket price. A €50 budget airline ticket can result in the same compensation as a €500 ticket if the flight qualifies.

When can you request compensation for a cancelled easyJet flight?

To be eligible for compensation, the following conditions must be met:

You CAN claim if:

The flight was delayed by at least 3 hours at arrival
The flight departed from the EU or arrived in the EU with easyJet (European airline)
The delay was not caused by extraordinary circumstances (e.g., extreme weather, external strike, etc.)
You had a confirmed reservation and checked in on time
The flight was delayed due to organizational issues of the airline (e.g., technical problems, lack of crew)

You CANNOT claim if:

The delay was caused by unpredictable and unavoidable external factors

If the cancellation could have been avoided and is not due to extraordinary circumstances, you are entitled to compensation. Additionally, if the alternative flight offered by the airline was delayed by more than 3 hours, you are entitled to additional compensation.

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How much can you receive for a cancelled easyJet flight?

The compensation amount depends on the flight distance:

SHORT DISTANCE
250 €Per passenger
Flights up to 1,500 km
(e.g. from London to Paris, from Berlin to Rome)
MOST COMMON
MEDIUM DISTANCE
400 €Per passenger
Flights between 1,500 - 3,500 km
(e.g. from London to Morocco, from Paris to Turkey)
LONG DISTANCE
600 €Per passenger
Flights over 3,500 km
(e.g. from London to New York, from Paris to Dubai)

Concrete Example:

If your easyJet flight from Bucharest to London (approx. 2,100 km) was cancelled and you were not notified at least 14 days in advance, you are entitled to €400 compensation. If the alternative flight offered is delayed by more than 3 hours, you can request additional compensation.

What other rights do you have if your easyJet flight was cancelled?

Regardless of the reason for the cancellation, you are entitled to:

Food and drinks

during the waiting time at the airport.

Assistance at the airport

meals, drinks, communication

Accommodation and transport

if the cancellation involves an overnight stay.

Access to communication

free calls or messages.

Important to know

These benefits apply automatically, even if you do not request financial compensation.

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How to claim compensation for cancelled easyJet flights?

There are two main ways to claim compensation: directly from the airline or through a claims management company such as ClaimBee.

OPTION 1

Claim directly from the airline

You can submit a claim directly to the airline's customer service department. However, this process can be:

  • Time-consuming (can take months)
  • Complex legal procedures and paperwork
  • Airlines often reject valid claims
  • May require court proceedings
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OPTION 2

ClaimBee can file claims on behalf of passengers

  • No upfront costs or hidden fees
  • Expert legal team handles all negotiations
  • Court representation if necessary
  • 98% success rate
  • Average processing time: 8-12 weeks

How it works

Here are the steps to follow if you want to claim compensation from easyJet for a cancellation:

Step 1

Check eligibility

Confirm that you were not notified of the cancellation on time, at least 14 days before, or if the alternative flight offered and accepted does not meet the requirements of the Regulation and caused a significant delay.

Step 2

Collect documents

This includes the flight ticket (physical or electronic), flight reservation, cancellation notice, alternative flight options, reasons for cancellation, rebooking confirmation, proof of delay, and any other notifications received from the airline.

Step 3

Submit the claim

Attempt to resolve the issue amicably by sending the payment request directly to the easyJet airline, and if unjustifiably refused, initiate legal proceedings.

Step 4

Receive compensation

Either through voluntary payment or by a court ruling and/or its enforcement.

Frequently Asked Questions about easyJet – Cancelled Flight Compensation

The airline does not owe compensation if you are informed of the cancellation at least 14 days before the original flight date. Also, you will not receive compensation if you are notified less than 14 days before but offered an alternative flight that you accept, and which meets the times specified by the Regulation, meaning the departure and arrival times do not differ significantly from the original flight (between 2 and 4 hours).

Yes. Accepting an alternative flight does not remove your right to compensation for the cancelled flight unless the flight complies with the maximum time difference set by the regulation regarding the arrival and departure times (2-4 hours compared to the original flight). For example, if the rebooking is the next day, you can request compensation.

Extraordinary circumstances are situations that could not have been avoided by the airline, even if all necessary measures had been taken. These include extreme weather conditions, strikes by air traffic control staff, or other restrictions imposed by authorities.

Yes, in addition to compensation, you can request reimbursement for reasonable expenses such as accommodation, meals, or transport, if they were not provided by the airline.

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