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easyJet Compensation – Delayed Flight

Was your easyJet flight delayed by more than 3 hours and your travel plans disrupted? Regulation (EC) No. 261/2004 gives you the right to compensation of up to €600, depending on the flight distance and length of the delay. Below you’ll find out when you’re entitled to claim compensation and the steps needed to receive the amount you deserve.

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When can you claim compensation for a delayed easyJet flight?

For your claim to be valid, the following conditions must be met:

The flight was delayed by at least 3 hours upon arrival

The flight departed from or arrived in the EU with easyJet (a European airline)

The delay was not caused by extraordinary circumstances (e.g., extreme weather, external strikes, etc.)

You had a confirmed booking and showed up on time for check-in

The delay was due to reasons under the airline's control (e.g., technical issues, crew shortage)

The delay was caused by unpredictable and unavoidable external factors

If the delay could have been avoided and wasn't due to extraordinary circumstances, you are entitled to compensation. Moreover, if a delay, even under 3 hours, caused you to miss a connection and both flights were on the same booking code, you can claim compensation for the entire journey.

Compensation Amount

How much can you receive for a delayed easyJet flight?

The amount of compensation depends on the flight distance:

250

Compensation per passenger

Less than 1,500 km

400

Compensation per passenger

Between 1,500 and 3,500 km

600

Compensation per passenger

Over 3,500 km

Practical Example

If your easyJet flight from Bucharest to London (approx. 2,100 km) was delayed by more than 3 hours upon arrival, you are entitled to €400 in compensation. If the delay exceeded 5 hours, you may also request a full refund of your ticket.

Simple Process

How can you claim compensation for a delayed easyJet flight?

The process of obtaining easyJet compensation is simple if you follow these steps:

1

Check eligibility

By confirming that the delay at the final destination exceeds 3 hours and was not caused by extraordinary circumstances such as extreme weather, external strikes, or restrictions imposed by authorities.

2

Gather necessary documents

Including the flight ticket (physical or electronic), booking confirmation, proof of the delay, and any notifications or communications received from the airline.

3

Attempt an amicable settlement

By submitting the compensation claim directly to the airline. If refused or unanswered, initiate legal proceedings to recover the owed amounts.

4

Receive compensation

Either through a voluntary payment from the airline or following a court ruling, and if necessary, enforced by legal means.

Your Rights

What other rights do you have if your easyJet flight was delayed?

In addition to financial compensation, you are entitled to support from the airline during the wait:

Food and drinks

During your wait at the airport.

Communication

Free calls or messages.

Free accommodation

If the delay involves an overnight stay.

Full ticket refund

If the delay exceeds 5 hours and you choose not to travel.

Frequently Asked Questions

FAQs about compensation for delayed easyJet flights

No. You’re only entitled to compensation if the delay at the final destination is at least 3 hours. However, if a delay, even under 3 hours, caused you to miss a connecting flight, you may be eligible for compensation based on the distance between the departure airport and the final destination, provided you can prove both flights were on the same booking code.
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