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Flight Cancellation Compensation – British Airways

Was your British Airways flight cancelled? If you were notified less than 14 days before departure and it wasn’t your fault, you are entitled to compensation of up to €600 (for EU flights under Regulation (EC) No. 261/2004) or £520 (for UK flights under UK Regulation 261). This guide explains exactly when you're entitled to British Airways flight cancellation compensation and how to claim it.

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When are you entitled to compensation for a cancelled British Airways flight?

For your claim to be valid, the following conditions must be met:

You had a valid booking and were notified less than 14 days before the flight

The flight was cancelled for reasons attributable to British Airways (not due to extraordinary circumstances)

The flight was operated by British Airways and either departed from the EU/UK or landed at an EU/UK airport

You accepted rerouting, but arrived with a delay of more than 2–4 hours (depending on the distance)

The cancellation was due to extreme weather conditions, external strikes, or medical emergencies

If your flight was cancelled and no extraordinary circumstances were involved, you are entitled to compensation under EU and UK law.

Compensation Amount

How much compensation can you get for a cancelled British Airways flight?

The compensation amount depends on the flight distance:

250

Compensation per passenger

Less than 1,500 km

400

Compensation per passenger

Between 1,500 and 3,500 km

600

Compensation per passenger

More than 3,500 km

Specific Example:

If your British Airways flight from Bucharest to London (approx. 2,100 km) was cancelled 5 days in advance and you arrived 4 hours late, you are entitled to €400 compensation.

Simple Process

How can you claim compensation for a cancelled British Airways flight?

The process is simple and consists of a few clear steps:

1

Check eligibility

Make sure you were notified less than 14 days in advance and that there were no extraordinary circumstances.

2

Gather necessary evidence

Booking confirmation, cancellation notice, boarding pass, proof of delay.

3

Submit your claim

You can do this directly with British Airways or more easily through ClaimBee – we handle the entire process for you.

4

Receive your compensation

After approval, the amount will be transferred to your bank account.

Your Rights

What other rights do you have when your flight is cancelled?

In addition to financial compensation, British Airways is required to offer you the following:

Food and drinks

if you had to wait at the airport for an extended period

Alternative flight

to your destination – as soon as possible or at a later date of your choice

Free accommodation

if the cancellation required an overnight stay

Access to communication

free calls or messages to inform family or employer

Refund

if you refuse the rerouting

These services are mandatory and do not affect your right to financial compensation.

Frequently Asked Questions

Frequently asked questions about British Airways flight cancellation compensation

Usually, the airline responds within 4–8 weeks. If not, ClaimBee can continue the process on your behalf.
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